{"id":1522,"date":"2024-10-30T10:26:07","date_gmt":"2024-10-30T09:26:07","guid":{"rendered":"https:\/\/genia-group.com\/rse\/"},"modified":"2026-01-20T12:35:09","modified_gmt":"2026-01-20T11:35:09","slug":"csr","status":"publish","type":"page","link":"https:\/\/genia-group.com\/en\/csr\/","title":{"rendered":"CSR"},"content":{"rendered":"
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A responsible company<\/span><\/span><\/h1>

As a family business on a human scale, G\u00e9nia\u2018s DNA and values have always incorporated a commitment to ethics, respect and kindness, and these are reflected in the way we behave every day, and our long-term actions which aim to have a positive impact on society.
\nIn 2020, G\u00e9nia undertook a strategic review of its social responsibility, and analysed what its stakeholders expected of us by defining a new strategy that addresses its main economic, social and environmental challenges.<\/p>\n

G\u00e9nia was supported in this process by AFNOR, and it obtained the Engage RSE Label in October 2022, to be confirmed in April 2024.<\/strong><\/em><\/p>\n<\/div><\/div>

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\"labellise<\/a><\/div>
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Our CSR commitments<\/span><\/span><\/h2>

5 Pillars – 20 Commitments<\/p>\n<\/div><\/div>

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01.<\/span><\/span><\/div>
TO BE A RESPONSIVE, INNOVATIVE AND COMMITTED PARTNER<\/span><\/span><\/div><\/div>
02.<\/span><\/span><\/div>
TO AIM FOR OPERATIONAL EXCELLENCE THAT SATISFIES OUR CUSTOMERS<\/span><\/span><\/div><\/div>
03.<\/span><\/span><\/div>
TO FOSTER OUR EMPLOYEES\u2019 COMMITMENT<\/span><\/span><\/div><\/div>
04.<\/span><\/span><\/div>
VISER L\u2019EXCELLENCE OPERATIONELLE POUR SATISFAIRE NOS CLIENTS<\/span><\/span><\/div><\/div>
05.<\/span><\/span><\/div>
VISER L\u2019EXCELLENCE OPERATIONELLE POUR SATISFAIRE NOS CLIENTS<\/span><\/span><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>
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G\u00e9nia\u2019s Ethical Charter<\/span><\/span><\/h2>
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This ethical charter was designed to be a tool for our employees. It defines the standards of ethical behaviour that are expected of everyone working with G\u00e9nia. It specifies G\u00e9nia’s commitments to its stakeholders, in particular its customers, suppliers and employees.<\/p>\n

Consult the charter<\/strong><\/span><\/a><\/p>\n<\/div><\/div>

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Responsible Purchasing Charter<\/span><\/span><\/h2>
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This charter formalises the approach that we wish to take in collaboration with our suppliers and partners. It clarifies our expectations and specifies the commitments we make throughout the purchasing and supply chain. Our hope is that our employees and business partners can take ownership of this approach as part of a shared desire for improvement. Responsible purchasing meets a need by incorporating a social and environmental aspect alongside financial considerations.<\/p>\n

Consult the charter<\/strong><\/span><\/a><\/p>\n<\/div><\/div>

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Equality between women and men<\/span><\/span><\/h2>
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G\u00e9nia is committed to promoting professional and salary equality, and reaffirms its commitment to respecting the principle of non-discrimination between women and men. We believe that job diversity at every level leads to mutual benefits, social balance and financial efficiency. G\u00e9nia is committed to implementing concrete actions in this area, in order to:<\/p>\n

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  • <\/span>Improve professional equality in recruitment,<\/li>\n
  • Ensure equality in professional development for women and men,<\/li>\n
  • Guarantee equal pay for women and men,<\/li>\n
  • Develop actions to promote a better balance between professional and personal life and family life.<\/li>\n<\/ul>\n<\/div><\/div>
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    The right to disconnect from work<\/span><\/span><\/h2>
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    The development of digital tools and constantly growing access to them mean that it is important to reaffirm the need to use IT tools correctly, in order to guarantee respect for rest and holidays, as well as personal and family life and, more broadly, as a way of protecting employee health. Here, G\u00e9nia has put in place an agreement undertaking to respect and promote good practice that aims to safeguard the rights of employees to digitally disconnect from their work.<\/p>\n<\/div><\/div>

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    Customer satisfaction<\/span><\/span><\/h2>
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    Customer satisfaction is our primary goal and at the heart of all our efforts. We are committed to delivering quality products on time, and ensuring that they meet expectations and live up to our promises. We do everything possible to ensure that our work is carried out in compliance with current regulations and standards. Every year, we assess customer satisfaction levels via a satisfaction survey. In 2023, 92% of our customers were satisfied or very satisfied with our overall quality of service.<\/p>\n<\/div><\/div>

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    Sponsorship & Donations<\/span><\/span><\/h2>

    G\u00e9nia supports associations and organisations working for the education, health and well-being of all, humans and animals alike.<\/p>\n<\/div><\/div>

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    \"\"<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"A responsible companyAs a family business on a human scale, G\u00e9nia\u2018s DNA and values have always incorporated a commitment to ethics, respect and kindness, and these are reflected in the way we behave every day, and our long-term actions which aim to have a positive impact on society. In 2020, G\u00e9nia undertook a strategic review...","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1522","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nCSR | Genia<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/genia-group.com\/en\/csr\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"CSR | Genia\" \/>\n<meta property=\"og:url\" content=\"https:\/\/genia-group.com\/en\/csr\/\" \/>\n<meta property=\"og:site_name\" content=\"Genia\" \/>\n<meta property=\"article:modified_time\" content=\"2026-01-20T11:35:09+00:00\" \/>\n<meta property=\"og:image\" 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